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Telephone Reassurance Calls

A friendly voice can make all the difference. Telephone Reassurance Calls offer regular check-ins for older adults and individuals with disabilities in Hunterdon County who live alone, are homebound, or would benefit from a little extra connection.

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Each call is a chance to chat, share how the day is going, and make sure everything is okay. For many people, it’s something to look forward to. For their families, it brings peace of mind knowing someone is checking in.

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This program is not an emergency or medical service. In an emergency, always call 911.

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How It Works

A caring staff member or trained volunteer calls at a regular, scheduled time.

Calls are focused on connection and well-being.

If a need comes up during a call, we can help connect you to resources.

 Who It’s For

Reassurance calls are available to older adults, individuals with disabilities, and residents who may be isolated or living alone. To sign up yourself or a loved one, call:

Become a Reassurance Caller

Volunteers help make these calls possible. If you want to make a difference, a few hours a week can help a neighbor feel connected and cared for.

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Volunteer Responsibilities

Reassurance Callers may:

Make regular, scheduled calls to assigned individuals.

Offer encouragement and a listening ear.

Note any concerns and share them with Hunterdon Helpline staff.

Respect confidentiality, boundaries, and the dignity of each person served.

Represent Hunterdon Helpline with kindness, reliability, and professionalism.

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Volunteer Qualifications

Reassurance Callers should be:

Warm, patient, and good listeners.

Dependable and able to keep a consistent call schedule.

Comfortable talking with older adults and individuals who may be isolated.

Able to maintain appropriate boundaries and confidentiality.

Willing to complete required volunteer screening, orientation, and training.

Why Volunteer?

A short phone call can brighten someone’s whole day. As a Reassurance Caller, your voice helps a neighbor feel remembered, safe, and less alone.

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Stay Connected, One Call at a Time

Whether you’d like regular check-in calls for yourself or a loved one, or want to volunteer as a caller, we’d love to hear from you.

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